Privacy Policy

Your privacy is important to us

Last Updated: June 22, 2025

At 18-CREW, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in surveys or promotions

Types of information collected may include:

  • Name and contact details (email, phone number, address)
  • Payment information (credit card details are processed securely and not stored)
  • Order history and preferences
  • IP address and browser information
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (if you opt-in)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist with order fulfillment, payment processing, and marketing
  • Shipping carriers to deliver your orders
  • Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Deliver targeted advertising

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for all data transmissions
  • Secure storage systems
  • Regular security audits
  • Limited access to personal data

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

7. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new "Last Updated" date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@18-crew.com
  • Phone: +1 (555) 123-4567
  • Mail: 18-CREW Privacy Office, 123 Fashion Ave, New York, NY 10001